Corporate Medical Patient Support Programs (PSP) Lead

Mission

As Corporate Medical Patient Support Programs (PSP) Lead – Rare Diseases, you will define, govern, and drive the framework for patient support programs across our rare disease portfolio. This role sits at the intersection of Medical Affairs, patient centricity, and healthcare system impact, ensuring that PSPs go beyond access to deliver measurable improvements in patient outcomes, experience, and adherence. You will provide strategic guidance, global frameworks, and governance, while enabling regions and affiliates to implement locally adapted, compliant, and high-impact patient support solutions, co-created with the healthcare ecosystem.

Responsibilities

• Define the design of PSP aligned to improve the access and outcomes of patients
• Establish global PSP framework, operating model, governance structures across countries
• Demonstrate PSP value through clinical, humanistic and patient outcomes (where feasible)
• Support evidence generation (RWE) linked to PSPs
• Ensure compliance and adherence of global SOP
• Act as single point of contact between with local teams dedicated to PSPs
• Partner cross-functionally with Medical, Market Access, Commercial, Regulatory, Legal, Compliance, Digital teams
• Drive digitalization of PSPs, including selection and implementation of tools for patient monitoring and engagement
• Partner with Digital/Data teams to enable real-time tracking and analytics
• Engage external stakeholders including patient organizations and healthcare professionals
• Define a global PSP measurement framework, including standardized KPIs, data collection methodologies, and reporting cadence
• Drive the implementation of global dashboards and performance tracking tools across markets
• Generate insights from PSP data to inform Medical, Access and Commercial strategies
• Ensure data quality, consistency and comparability across countries whenever possible.
• Build capabilities in markets around PSP design, measurement and data-driven decision making
• Upskill local teams on KPI tracking, data interpretation and performance optimization

Why Ferrer?

• Make a positive impact in society
• Participate in volunteering activities
• Grow in a culture of trust, responsibility, and constructive feedback
• Enjoy a flexible working model & collaborative office experience to enable innovation and teamworking
• Make a real difference to the team and to yourself
• Take advantage of opportunities for development & learning
• Discover a range of benefits to support your physical, emotional and financial wellbeing
• Customize your remuneration and benefit