Corporate Public Affairs & Patient Advocacy

The Role

Reporting to the Head of Customer Onboarding Program, Public Affairs & Patient advocacy the Corporate Public Affairs & Patient Advocacy Manager leads Global Patient Advocacy & Public Affairs Strategy to be the point of reference in each market by meeting their needs and promoting collaborative work for the fulfillment of individual and collective objectives globally impacting on the company’s value.

Main Responsabilities

• Creates and implements Global Patient Advocacy & Public Affairs Strategy. Including: Identification & Co-management global stakeholders network, definition and deployment of engagement plan, finding creative ways to reach out to critical stakeholders. Leadership of communication Plan, campaigns & Advisory Boards.
• Manage relationships across related business functions (market access, communication, legal, marketing, medical, etc.) of all divisions to align Ferrer positions and ensure delivery of common messages.
• Build up effective collaborations with patient advocacy organizations that ensures the development of overall organizational approach to improve the experience for our patients.
• Work with patient advocacy groups that deepens Ferrer understanding of patients and their needs to cope and succeed with our therapies.
• Partner with patients and caregivers to cocreate experience design of all company process involving the patient (onboarding patient programs, channels, welcome pack,…). Systematically interacting directly with them, so that we can act on patient perspectives early and maintain an ongoing dialogue to develop solutions that better meet needs.
• Strengthen the image of Ferrer in the Political-strategic arena, positioning of Ferrer as a purpose driven company focused on making a positive impact in society. Offering transformative therapeutic solutions, with an increasing focus on pulmonary vascular and interstitial lung diseases and neurological disorders.
• Ferrer Ambassador for extend reliable alliances, building and maintaining sound and stable relationships with all key stakeholders (patient associations, government, regulators, thought leaders, NGOs).
• Monitor progess against targets. Measure and report performance of activities planned.